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shipping & returns

shipping policy

SHIPPING

  • We ship all orders the same day or next business day.

  • Once an order is shipped, we will email you a tracking number.

  • We ship to all USA states including Puerto Rico, Hawaii, Alaska, APO/FPO/DPO and selected international destinations. (Please check shipping and handling tab for country specific details)

  • Please make sure you enter the correct shipping address at the checkout. We will not make any changes to the shipping address once you place the order.

  • If any shipment is returned due to an error in the shipping address provided to us or due to package not being claimed by the receiver, we will deduct $6.99 from the purchase price prior to issuing the refund.

 

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return & exchange policy

RETURNS

We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or a refund of the product price less S&H within 60 days of receipt of your purchase.

  • For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.

  • Please contact us before returning an item to get a RMA number. Any return without a RMA number will not be accepted or processed.

  • All returns should be accompanied with a tracking or delivery confirmation number back to our warehouse.

  • Shipping and handling charges are non refundable. A 20% restocking fee will be applied to all returns.

  • Due to health precautions, we cannot accept returns on Skincare and Hair care products.

  • Please allow up to 10 business days for returns to be processed.

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